Source
When this applies
when multiple regional or functional teams each believe they know better and repeatedly re-decide a decision that was already made elsewhere
The takeaway
When decentralization creates redundant, overlapping decision rights on the same decision, centralize the decision and remove local override authority, especially for standardizable decisions like pricing.
Why it works
Highly decentralized authority without a single source of truth lets local teams repeatedly 're-litigate' decisions already made, multiplying effort and cost with no net benefit — effectively competing against yourself.
One level up
Structural redundancy born of local pride/distrust ('what do they know about our market') is a hidden tax on the whole organization.
Where it stops holding
This stops working when local market conditions genuinely require different decisions (true price discrimination needs) rather than ego-driven override of an already-correct decision.
Detail
situation: Oracle's pricing committee set a global processor price, but regional sales organizations in the US and Geneva, then Paris, Munich, London each redid the analysis and reset prices independently, believing local teams knew better.
decision: About 200 people worldwide were involved in repeatedly analyzing and resetting the same price.
outcome: Massive duplication of effort, wasted cost, and inconsistent prices across countries — 'We were competing against ourselves. It was embarrassing.'
lesson: I want to get the creativity out of the sales process... I want to engineer the sales process.
In their words
We had about 200 people around the world involved in analyzing and reanalyzing, setting and resetting prices. It cost us a fortune in duplication of effort. We were competing against ourselves. It was embarrassing.