Source
The Knowledge Project — Mental Models That Change How You Think | Bill Gurley (June 9, 2026) ·
at 31:57 ▸ ·
at 36:29 ▸
When this applies
when an industry's incumbents maintain inefficient, costly infrastructure despite proven cheaper alternatives existing elsewhere
The takeaway
When an inefficiency persists for decades despite proven global alternatives, suspect regulatory capture by the incumbents who profit from the inefficiency.
Why it works
Incumbents with large economic stakes (banks, card networks) lobby to block government or technical alternatives that would eliminate their fee-based profit pools, even when those alternatives are proven and widely adopted elsewhere.
One level up
Persistent inefficiency in a mature market is often evidence of captured rule-making, not technical difficulty.
Where it stops holding
This stops working when the inefficiency is actually due to genuine technical, legal, or security constraints rather than lobbying.
Detail
approach: Compare domestic cost/speed outcomes against international peers; if peers solved the same problem years earlier, look for political/lobbying explanations
signals:- multiple other developed countries solved the problem already (UK 20 years ago, Argentina in 6 years reaching 60-70% of transactions)
- domestic project (FedNow) exists but faces 'massive pushback' from an industry finance committee
rationale: UK, Argentina, India, China, Australia solved instant payments; the US hasn't, attributed to regulatory capture by banks/card networks
In their words
And precisely because of regulatory capture, the banks have kept our government from doing that. The government wanted to. They have something called FedNow, but there's massive pushback in the finance committee in Washington, so it never happens.