Source
The a16z Show — AI Can Write Code. Why Isn’t Software Better? (September 28, 2026) ·
at 37:32 ▸
When this applies
when deciding where in a stack to invest in robustness, work backward from the fully mature future state of the technology, not just the current visible use case
The takeaway
To decide where to invest in hardening a capability, project forward to its fully mature, pervasive deployment and ask what proportion of future usage will be in the most demanding (infrastructural) tier — then invest ahead of current demand to be ready for that tier.
Why it works
Imagining the full end-state (AI embedded everywhere in software) reveals that most calls to the capability will eventually be deep infrastructure rather than user-facing, and infrastructure-level use demands much higher ('many nines') reliability than consumer-facing chat — so starting the reliability investment early, even though adoption starts at the visible layer, is necessary to eventually reach the guts.
One level up
Build for the end-state requirement even while adoption is still only visible at the surface, because the step-up in rigor needed for deep/infrastructural use takes long lead time.
Where it stops holding
This stops working when the technology's trajectory never actually reaches deep infrastructural use, making the extra investment premature or wasted.
Detail
approach: Imagine a fully AI-saturated economy, estimate what fraction of AI calls are for human-facing consumption versus embedded deep inside systems, and conclude the deep-systems fraction needs 'many nines' of reliability.
signals:- most future AI calls will be embedded in infrastructure, not chat
- adoption historically starts at the visible/first layer
- failing to aim at the guts early delays ever reaching them
rationale: If you don't aim for the guts from the start, it will take a while to get there — reliability work has long lead times.
In their words
And I think that it's going to be many nines in the guts, but it will start at the first layer. But we need to, if you don't aim for the guts, if you don't aim for the guts, it's going to take you a while to get there.