Source
No Priors: Artificial Intelligence | Technology | Startups — The Changing Physics of Cybersecurity and Drug Development with OpenAI President Greg Brockman (October 15, 2026) ·
at 18:24 ▸
When this applies
when designing any automated system meant to reduce a user's cognitive load around recurring, scattered obligations
The takeaway
In Brockman's view, a high-value form factor for an assistant is proactive surfacing of overlooked obligations, not just responsive answering of explicit queries.
Why it works
By continuously running in the background and integrating across multiple data sources (inbox, chat, calendar, stated commitments), the agent, as Brockman describes it, surfaces unprompted, contextually relevant information instead of waiting to be asked, which in his account narrows the gap between 'what the user should know' and 'what the user remembers to check.'
One level up
Shifting from a reactive to a proactive interaction model changes the capability-per-interaction ratio more than raw intelligence gains do.
Where it stops holding
This stops working when the user's context (calendar, messages, commitments) isn't integrated or accessible to the agent, or when false-positive alerts erode trust.
Detail
situation: Brockman, as a busy executive, needed to track to-dos, scheduling conflicts, and context across many data streams (Slack, inbox, calendar).
decision: OpenAI built DOTS as an agent designed to run continuously in the background, integrating across tools and surfacing unasked-for insights.
outcome: Brockman reports it 'has really changed how many of us work,' describing it as surfacing missed to-dos and calendar conflicts each morning without being asked.
lesson: Brockman's experience suggests a proactive, contextually integrated agent form factor can deliver outsized value even without new underlying model capability — a change in form factor, not capability.
In their words
I think DOTS has really changed how many of us work. And the thing that DOTS represents is dots is a proactive agent. It's always on, always working. You stop working, it keeps working.