Source
How I AI — How OpenAI uses ChatGPT Sites (live at DevDay!) | Kath Korevec (Product Lead) (October 5, 2026) ·
at 2:09 ▸
When this applies
when a manager wants passive, real-time visibility into a process without inserting themselves into it
The takeaway
In this case, automated, current-status visibility tools seemed to reduce the need for manual status-reporting overhead, letting the team keep working while she stayed informed passively.
Why it works
She found that aggregating timelines, people, and tool data (runbooks, guides) into one personalized dashboard let her monitor progress without requiring the team to stop and report status verbally.
One level up
Good observability tools let oversight and autonomy coexist instead of trading off against each other.
Where it stops holding
This stops working when the underlying data sources (runbooks, chat channels, calendars) aren't digitized/connectable, or when the manager needs to intervene actively rather than just observe.
Detail
situation: As a PM, she wanted to follow team incidents without bugging the team or inserting herself into resolution work.
decision: Built a site pulling a timeline of incidents, people involved, and linked Notion runbooks/guides, scoped to her team identity.
outcome: She could follow along down-to-the-minute and click into runbooks without needing to ask the team directly.
lesson: In her experience, an automated, connector-fed dashboard substituted for manual status updates, preserving team autonomy while keeping her informed.
In their words
I want them to solve it without me getting in their way. And so this just gives me a really cool way of seeing what's going on, following along in the runbook, and seeing, like, what's happening down to the minute.